Privacy Policy

Z-Health respects your privacy. This Privacy Policy describes the types of personal information we receive and collect when you use Z-Health website and services, as well as the steps we take to safeguard information.

Personal information and other data

Z-Health does not collect personally identifiable information about you, except when you provide it to us. We may use the personal information you provide to enhance your user experience. When you submit your personally identifiable information to Z-Health, you are giving your consent to the collection, use and disclosure of your personal information as permitted in this policy.

Z-Health may use cookies and other technologies to enhance your online experience and to learn about how you use Z-Health website and services in order to improve the quality of our services. If you would like to turn off cookies when you visit us, please consult “help” for your particular browser. Note that certain functionalities of the site may not work properly if cookies are turned off.

Z-Health servers may automatically record information when you visit the site, including the URL, IP address, browser type and language, and the date and time of your request.


Digestive Enzymes are enzymes that specifically work in the digestive system to facilitate the digestion, absorption, and transportation of nutrients. They also work to promote timely elimination of digestive waste products that are not of use to the body. Without enzymes, our cells would not get adequate nutrition and we would not survive.

Your choices

Z-Health will offer you choices when we ask for personal information., whenever reasonably possible. You may decline to provide personal information to us and/or refuse cookies in your browser, although some of the features or services may not function properly as a result. W make good faith efforts to provide you access to your personal information upon request and to let you correct such data if it is inaccurate and delete it, when reasonably possible.

Compliance with Law

Z-Health must reserve the right to release information that you submit or Z-Health gathers in order to comply with the law. We may also release such information to enforce or apply the Terms and Conditions, or protect the rights, property or safety of Z-Health, our users, or others.

Future Business Transfers

Our business is constantly changing. As part of that process, Z-Health, or substantially all of its assets, may be acquired by another company, whether by merger, sale of assets or otherwise, and information that you submitted or that Z-Health gathered may be transferred as part of that transaction.

Protection of Gathered Information

The information that you provide to Z-Health is saved in a single, secure database, accessible only by Z-Health (and our third party hosting service that is prohibited from distributing this information). To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable and current Internet security methods and technologies. Unfortunately, no security system is impenetrable and Z-Health cannot guarantee the security of our database, or that information you provide will not be intercepted while being transmitted to us over the Internet.

Amendments to this Privacy Policy

Z-Health reserves the right to modify or amend this Privacy Policy at any time and for any reason.

Thank you for your cooperation. We hope you find the Z Health site helpful. Questions or comments regarding this website, including any reports of non-functioning links, should be submitted using our Contact Us Form. We try to answer every email in a timely manner but are not always able to do so.

Customer Service

Z-Health is proud of our product quality and stand behind every item we sell. If you are not completely satisfied with your purchase for any reason, you may return the item within 30 days from the delivery date for a refund. Please contact for a return authorization number before returning product.

  • Unauthorized returns will not be processed.
  • All shipping charges must be prepaid.
  • Z-Health can not accept C.O.D. deliveries.

Return Policy

After receiving your return authorization number (RA#), pack the item securely and return the unused portion in original packaging with the bottom portion of the original packing list within 30 days from delivery date for a refund, less all shipping, handling and other charges. Be sure to include the RA# on the packing list.

If you can not send your packing list, please include your order number, billing name, and address with the item. We cannot process returns after 30 days. All products must be returned in good condition, original packaging (whenever possible) and with all paperwork to ensure full credit.

When returning product, we recommend that you use Federal Express, UPS or Insured Parcel Post, and keep the tracking number to ensure delivery to Z-Health.

If all instructions have been followed, you can expect a refund within 30 days of our receiving your returned product. You will be refunded the shipping cost if the return is a result of an error on our part.

Z-Health Corporation
35 East Wacker Dr.
Suite 700
Chicago, IL 60601-5908

Other Ways to Order

We use the latest technology for security and privacy when ordering over the Internet. If you are still uncertain about placing your credit card online, and do not want to provide your credit card number on our website, we will be happy to process your order over the phone or by fax.

Office hours are Monday - Friday: 9:00 am 6 pm CST
By Phone:
Call us at 312-212-8500
Fax us anytime at 312-263-0533

By Mail:
Z-Health Corporation
35 East Wacker Dr.
Suite 700
Chicago, IL 60601-5908

Payment Choices

At this time, we accept Visa & Master Card for all orders. Orders placed by mail can be paid by credit card or money order.

Sales Tax

Orders sent to the state of Illinois will automatically be charged sales tax. Other states are not charged sales tax.

Shipping & Delivery

Our lowest cost shipping option within the Continental United States is USPS “Priority Mail” and is billed at a flat rate of $5.25 (effective 2/1/2007). Your package will be shipped regardless of size or dollar amount ordered. USPS “Priority Mail” offers an expected 2 day delivery time, although the Post Office does not guarantee delivery time. This option does not include a tracking number.

For an additional charge, you may choose FedEx 2nd Day Air when placing your order. The website will calculate the cost for these methods based on the weight and destination, and FedEx guarantees a 2-day delivery time. Once your order is processed & packaged, you will be e-mailed a FedEx tracking #.

Please Note: These methods are shipping options and do NOT include processing time.

Orders shipped to Alaska, Hawaii, Puerto Rico and the US Virgin Islands addresses will be charged a flat shipping rate of $8.25 (effective 2/1/2007). Orders which contain individual items that weigh over 2.5 lbs. (shipping weight) may be subject to a shipping surcharge to these locations.

Orders shipped to APO and FPO addresses are charged a flat shipping rate of $8.25 (effective 2/1/2007). For security reasons, these packages do not receive valid tracking numbers. All packages sent to APO and FPO addresses are sent via United States Postal Service.

All orders typically take 1-2 business days to process. Items in stock are automatically shipped out after the order is processed. FedEx does not include the day the order ships, nor weekends or government holidays as shipping days.

If your address cannot be verified by our address verification system, your order may be delayed while we contact you to confirm the address.

Please note that we ship Monday through Friday, excluding US Government holidays. Backordered items generally ship within 2-10 business days.

Refrigerated items are kept in the refrigerator until they are ready to be shipped. During transit, they are susceptible to potentially extreme temperatures. Company research shows that brief periods of high heat and humidity have very limited affect on the products.

Order Delivery & Backorders

Our goal is to ship your order immediately and completely. All orders are processed within 24-48 hrs and email notification will be sent regarding backorders. If after one month we are unsuccessful in obtaining an ordered item, we will cancel the item off of your order and credit your account. Please notify customer service prior to cancellation if you wish to extend a back order beyond 30 days. You may also contact us to cancel a backordered item at any time and receive an immediate refund.

Once an order is in ‘Warehouse Processing’ status it cannot be cancelled. This includes any order which has already been shipped, or ‘Shipping’.

After receiving a shipment, please check all contents against the packing slip before discarding box and packing material. The customer is responsible for tracking shipments. In the event a shipment does not arrive, we need to be notified no later than 2 weeks from the recorded delivery date. In some instances the customer may be required to sign for a package, this is solely at the discretion of the shipping company.

Customers are only charged one shipping charge and will not be charged additional shipping to send out backordered items. If a package is returned after 3 delivery attempts, returned due to an incorrect/incomplete address, or refused at delivery, you will be refunded for the total amount of the order less shipping and less a re-stocking fee of 15% of the total order amount.

The Privacy Policy was last updated 10/28/2006.

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